Privacy Policy

Tri-County Hearing Services ensures that your privacy is fully safe with us. We are committed to respecting the privacy of your personal information.

We have created this policy to explain how we will collect and use your information in our work. This policy discusses our users’ personal information management procedure. Throughout this policy, we refer to those of your information that identifies you as an individual or from which you can be fairly identified. Your name, address, email, and phone number are examples of your personal information, while your health information is a part of sensitive personal information.

How we will collect and use your personal information?

We will only collect those of your personal information that is required for our services as your hearing partner. For example, we will collect your name and contact information to provide you with the hearing services you want. We may also use this information to contact you further after your appointment to check how you are doing and whether you need any future appointments. We may also use your personal information to understand your behavior, preferences, and habits to determine whether there are any products/services that will suit your needs.

How will we use your personal information for marketing communications?

We may use your personal contact information, such as email and phone number for marketingcommunication. We may send you an SMS/email about our services and products that we thinkyou may be interested in. You can give us your consent by ticking a box on an electronic orpaper form to permit us to send you our marketing information.You can also subsequently opt out from our marketing messages by using any unsubscribeoption that we provide, or you can also contact us through call or email. However, you may still receive communication from us regarding the services we provide to you such as basic follow-ups and appointment reminders.

How your personal information is secured with us?

We take necessary steps to protect the personal information of all our users to prevent it from loss, misuse, interference, unauthorized access, disclosure, or modifications. We will generally use and disclose your information only for the purposes we have collected it or where you have consented to use and disclosure. We may also use and disclose your personal information for marketing our products and services. But you can opt-out of this communication by contacting us.

We may also disclose your personal information to our group companies or service providers who assist us in providing our goods and services. We may otherwise disclose your personal information where required by law in emergencies or assisting law-related works.

We take the necessary steps to ensure that all the personal information we collect, use, or disclose from our users is accurate, complete, relevant, and updated. If you have any queries or feedback about our privacy policy or want to make a complaint against the way we handle your personal information, please get in touch with us.

Thank you!

Tri-County Hearing Services